PACI South Sabahiya Civil ID Collection: Location, Timings & Services (2026)

Last updated: June 2026 · By Laila Subhan

The office is also known as the South Subahiya Civil ID office or PACI Subahiya branch. Location (South Sabahiya, Al-Ahmadi Governorate), Collection hours (Sun–Thu, 8:00 AM–1:00 PM & 3:00–7:00 PM), Services hours (Sun–Thu, 8:00 AM–1:00 PM), Phone (+965 2325 6895), Closed (Fri & Sat).

The Public Authority for Civil Information (PACI) is an important institution in Kuwait, responsible for managing the issuance and renewal of Civil IDs for residents and citizens. Among its various branches, the PACI South Sabahiya Civil ID Office stands out as a key facility, ensuring seamless services for the surrounding community. This comprehensive guide will provide detailed insights into the location, operating hours, services offered, and the step-by-step process for accessing these services.

PACI South Sabahiya — Collection vs Service Hours

Visit type	Days	Morning	Afternoon
🪪 Civil ID Collection (pick up ready card)	Sun – Thu	8:00 AM – 1:00 PM	3:00 PM – 7:00 PM
📋 PACI Services (applications, renewals, updates)	Sun – Thu	8:00 AM – 1:00 PM	❌ Not available
—	Fri & Sat	Closed	Closed

Important: If you are coming only to collect a ready card, you can visit in both the morning and afternoon session. If you need to apply, renew, or update information, come only in the morning (before 1:00 PM) — service counters do not operate in the afternoon.

Importance of the PACI South Sabahiya Civil ID Office

The Civil ID is an essential identification document in Kuwait, serving as proof of residency and citizenship. It contains critical personal details, including the holder’s name, photograph, nationality, and more. The South Sabahiya Civil ID Office simplifies the collection, renewal, and management of Civil IDs for residents and citizens, ensuring efficiency and accessibility.

Location of PACI South Sabahiya Civil ID Office

The PACI South Sabahiya Civil ID Office (also searched as South Subahiya Civil ID office) is located in the South Sabahiya area of the Al-Ahmadi Governorate, Kuwait. It is one of the main PACI branches serving residents of southern Kuwait, including those living in Fahaheel, Mangaf, Abu Halifa, and the wider Ahmadi region.

Quick location facts Area: South Sabahiya, Al-Ahmadi Governorate, Kuwait Best for: Residents of Fahaheel, Mangaf, Abu Halifa & Ahmadi Phone: +965 2325 6895 Hours: Sunday–Thursday, 8:00 AM–1:00 PM & 3:00 PM–7:00 PM (closed Fri & Sat) Find it: Open in Google Maps →

How to find the office

PACI does not publish a formal street address for this branch, so the most reliable way to reach it is by map. Search “PACI South Sabahiya” or “Civil ID Office South Sabahiya” in Google Maps, Waze, or the Kuwait Finder app for turn-by-turn directions. The branch sits within the South Sabahiya residential area, close to Street 17.

Landmarks and distances

Use these nearby landmarks to orient yourself when driving to the office:

Landmark	Distance	Approx. drive time
Sabahiya Cooperative Society	3 km	~5 minutes
Fahaheel Highway	5 km	~8 minutes
Adan Hospital	6 km	~9 minutes
Al-Kout Mall	7 km	~12 minutes
Al-Ahmadi Park	10 km	~15 minutes
Kuwait International Airport	32 km	~30 minutes

How to Reach PACI South Sabahiya Civil ID Center?

1. By Car

Ample parking facilities are available near the center.

2. By Public Transport

The South Sabahiya area is served by KPTC bus routes running along the Fahaheel corridor. Bus Route 106 (Jleeb – Civil ID – Fahaheel) passes through the Al-Ahmadi Governorate and is one of the nearest services. For the most accurate stop and schedule, use the Kuwait Public Transport Company app or search “South Sabahiya PACI” in Google Maps for live directions or click on this link https://maps.app.goo.gl/GKp1STSKPnpZRDQj8. Taxis and ride-hailing apps (Careem, inDriver) are the most reliable option for a direct trip to the building.

3. Google Maps

Use this link to get directions to the South Subahiya Civil ID Collection Center. Here is to google map link: https://maps.app.goo.gl/7ZsMJSQRMzL8inBJ9

PACI South Sabahiya Civil ID Office Timings

To cater to the busy schedules of Kuwait’s residents, the PACI South Sabahiya office operates at convenient hours. Below are the standard operating hours for the center:

Operating Hours:

Day	Morning Timings	Afternoon Timings
Sunday	08:00 AM – 01:00 PM	03:00 PM – 07:00 PM
Monday	08:00 AM – 01:00 PM	03:00 PM – 07:00 PM
Tuesday	08:00 AM – 01:00 PM	03:00 PM – 07:00 PM
Wednesday	08:00 AM – 01:00 PM	03:00 PM – 07:00 PM
Thursday	08:00 AM – 01:00 PM	03:00 PM – 07:00 PM
Friday	Closed	Closed
Saturday	Closed	Closed

Note:

The center remains closed on Fridays and Saturdays.
Timings may vary during public holidays. It is advisable to check PACI’s official website for updates.

PACI South Sabahiya Timings During Ramadan

During Ramadan, PACI branches operate on reduced hours. For the South Sabahiya office, the adjusted schedule is typically:

Session	Ramadan Hours
Civil ID Collection	10:00 AM – 1:30 PM
Afternoon session	❌ Closed (no evening window during Ramadan)
PACI Services	10:00 AM – 1:30 PM
Friday & Saturday	Closed

Important: During Ramadan, South Sabahiya and Jahra branches do not operate an evening collection session. Unlike the South Surra headquarters (which runs a longer Ramadan window), this branch closes after the morning session only. Always confirm the current Ramadan schedule via the PACI hotline 1889988 or paci.gov.kw before visiting, as timings can shift slightly each year.

Services Offered at PACI South Sabahiya Civil ID Office

The PACI South Sabahiya Civil ID Office provides a range of essential services, ensuring a streamlined experience for residents. These include:

1. Civil ID Issuance

First-time issuance of Civil IDs for new residents and citizens.

2. Civil ID Renewal

Timely renewal of expired Civil IDs.

3. Replacement of Lost or Damaged IDs

Reissuing IDs in case of loss or damage.

4. Updating Personal Information

Modifications such as address changes or name corrections.

5. Document Submission

Processing required documents for Civil ID applications or updates.

Each of these services is designed to cater to the needs of individuals and families, ensuring efficiency and ease of access.

paci south subahiya civil id collection: Step-by-Step Guide 2026

The PACI South Subahiya Civil ID collection center is open from Sunday to Thursday, with working hours from 8:00 AM to 1:00 PM and from 3:00 PM to 7:00 PM. The center remains closed on Fridays and Saturdays. If you’re planning your visit, make sure to go during the official PACI South Subahiya Civil ID collection hours to avoid any inconvenience.

Step #1. Check Civil ID Status

Before visiting the center, check the status of your Civil ID to confirm it is ready for collection:

Visit PACI’s official website.
Navigate to the “Civil ID Status” section.
Enter your Civil ID number.
Verify your identity using the required credentials.
Confirm the collection status.

Step #2. Prepare Required Documents

Bring the following documents to the center:

Civil ID collection receipt (if applicable).
Original passport or residency permit.
Notification SMS or email from PACI.

Step #3. Visit the Center

Arrive during the correct session for your visit type — morning (8 AM–1 PM) for all services and collection, or afternoon (3–7 PM) for collection only. Coming for a service appointment in the afternoon is a common mistake that leads to a wasted trip.
Collect a queue ticket from the reception desk.
Wait for your number to be called.

Step #4. Collect Your Civil ID

Present the necessary documents at the counter.
Verify the details on your Civil ID.
Sign the acknowledgment form and collect your Civil ID.

Tips for a Smooth Experience

1. Use the Online Services

PACI’s website offers various online services, including appointment booking and status checks, to minimize your time at the office.

2. Avoid Peak Hours

Mornings and the start of the week are generally busier. Planning your visit during quieter hours can save time.

3. Double-check Your Documents

Ensure all required documents are ready before visiting to avoid delays.

Which PACI Office Should Ahmadi Residents Use?

The South Sabahiya office is a collection and limited-services branch — not a full PACI headquarters. Knowing which office to visit saves you a wasted trip.

Your task	Go to South Sabahiya?
Pick up a ready Civil ID	✅ Yes
First-time Civil ID application	❌ No — go to South Surra
Renewal (if done online first)	✅ Collect here
Arabic name change	❌ No — go to South Surra
Address or information update	✅ Yes (limited)
Lost/damaged card replacement	✅ Yes
Biometric fingerprint registration	❌ No — go to South Surra or book via Sahel app

If you live in Fahaheel, Mangaf, Abu Halifa, or anywhere in the Al-Ahmadi Governorate, South Sabahiya is your closest PACI branch. For anything requiring a full service appointment, you will need to visit PACI Headquarters in South Surra or book via the Sahel app.

Common Issues and Solutions

Residents often encounter challenges related to their Civil IDs. Here are some common issues and how to resolve them:

1. Lost or Stolen Civil ID Report the loss to your nearest police station first and get a loss report number. Then visit PACI South Sabahiya or any PACI branch in person with: your passport, the police report, and one passport photo. The replacement fee is 20 KD. You cannot do this online — an in-person visit is required.

2. Incorrect Information on Your Civil ID Visit the South Sabahiya office during service hours (8:00 AM – 1:00 PM, Sunday to Thursday). Bring your passport and the current Civil ID. Name corrections and address updates can be processed here. For Arabic name changes, you will need to visit South Surra headquarters.

3. Civil ID Not Ready / Delayed Processing Check your status first at services.paci.gov.kw or via the Sahel app before visiting. If the status shows “under processing” for more than two weeks, call the PACI hotline at +965 2325 6895 to follow up. Do not visit the office without confirming your card is ready — the collection counter cannot help with processing delays.

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Final Thoughts

The PACI South Sabahiya Civil ID Office plays a pivotal role in ensuring that residents and citizens of Kuwait have access to vital identification services. With its strategic location, convenient timings, and comprehensive range of services, the office simplifies the process of obtaining and managing Civil IDs. By following the tips and guidelines provided in this article, you can ensure a smooth and efficient experience at the South Sabahiya Civil ID Office.

For further information or to access PACI’s online services, visit the official PACI website. Stay informed and proactive to make the most of the streamlined services offered by PACI.

When can I collect my Civil ID from the PACI South Subahiya Civil ID collection center?

The PACI South Subahiya Civil ID collection center operates from Sunday to Thursday, with working hours from 8 AM to 1 PM and again from 3 PM to 7 PM. Please note that the center remains closed on Fridays and Saturdays.

What is the role of PACI in Kuwait?

PACI (Public Authority for Civil Information) is responsible for managing civil records, issuing Civil IDs, and maintaining the national database of residents and citizens in Kuwait.

How can I check the status of my Civil ID?

Visit PACI’s official website, navigate to the “Civil ID Status” section, and enter your Civil ID number to view updates.

Can someone else collect my Civil ID on my behalf?

Yes, a family member or representative can collect your Civil ID if they present an authorization letter and the required documents.

What should I do if my Civil ID has errors?

Visit the PACI center immediately to report the issue and request a correction.