The Kuwait Civil ID, issued by the Public Authority for Civil Information (PACI), is an important identification document for both residents and citizens of Kuwait. The civil ID collection time in Kuwait depends on your location, but the main location or center for Civil ID collection is the PACI headquarters, located in South Surra. Their operating hours are as follows:
- Monday to Thursday: 10:00 AM to 4:30 PM
- Saturday: 10:00 AM to 4:30 PM
- Friday Closed
Understanding where to collect Kuwait Civil ID and the specific collection timings can save you time and ensure a seamless experience.
This guide will provide you with all the necessary details about Civil ID collection methods, PACI branch timings, and helpful tips for a stress-free process.
Table of Contents
How to Collect Your PACI Kuwait Civil ID?
The PACI offers multiple ways to collect Civil ID in Kuwait: in-person visits, the comfort of home delivery, or the use of smart card machines; there’s a method for everyone, and PACI provides reliable Civil ID collection time. Below, we’ll explore each option in detail 1st we will study the collection methods and their process and then paci timing to collect civil ID.
#1 Method: Collect Civil ID from PACI Headquarters South Surra
Collecting your Civil ID from the PACI headquarters in South Surra is a straightforward process, provided you follow the correct steps. The headquarters is the primary location for Civil ID collection in Kuwait and is equipped to handle large numbers of visitors efficiently. Here’s a detailed, step-by-step guide to help you guide the process:
Step 1. Check the Status of Your Civil ID
Before heading to the PACI headquarters for civil ID collection, it’s important to verify whether your Civil ID is ready for collection. You can check the status online by following these steps:
- Visit the official PACI website: www.paci.gov.kw.
- Navigate to the “Civil ID Status” section under e-services.
- Enter your Civil ID number or the serial number provided during the application process.
- Click “Inquire” to view the status of your Civil ID.
If your Civil ID is ready for collection, you can proceed to the next steps.
Step 2. Book an Appointment Online
If you want to easily and smooth operations and avoid overcrowding while civil id collection, PACI requires all visitors to book an appointment in advance. Here’s how you can book:
- Go to the PACI Appointment System: Access the appointment booking portal through PACI’s official website or the Meta Kuwait platform.
- Log in or Register: Use your credentials to log in. If you’re a new user of the Meta Kuwait platform, create an account by providing basic details.
- Select the Card Collection Service: Choose “Card Receiving Service” from the list of available options.
- Choose a Convenient Time and Date: Browse the available slots and select a suitable appointment.
- Confirm the Appointment: After completing the booking, you’ll receive a confirmation containing a barcode. Save or print this barcode, as you’ll need it during your visit.
Step 3. Prepare the Required Documents
Ensure you have all the necessary documents ready before heading to PACI:
- Appointment Barcode: This serves as proof of your scheduled appointment.
- Old Civil ID (if applicable): If you’re renewing your Civil ID, you’ll need to submit the old card.
- Any additional documents requested during the application or verification process.
Having these documents prepared in advance will prevent delays during your visit.
Step 4. Arrive at the PACI Headquarters on Time
- Location: The PACI headquarters is located in South Surra, Zahra Area, Block 7.
- Timings: The headquarters is open for Civil ID collection from 10:00 AM to 4:30 PM, Monday to Thursday, and on Saturdays. The office is closed on Fridays and public holidays.
- Plan to arrive at least 15 minutes before your scheduled appointment to avoid missing your time slot.
Step 5. Complete the Verification Process
Once you arrive at the PACI headquarters, follow these steps:
- Check-In: Show your appointment barcode at the entrance to confirm your booking.
- Wait for Your Turn: Proceed to the designated waiting area. Your token number will be called based on your appointment time.
- Verification by PACI Staff:
- Submit your documents for review.
- The officer will validate your details, including name, address, and other personal information.
- Your photograph and biometric data, such as fingerprints, will be captured (if required).
Step 6. Collect Your Civil ID
After the verification process is completed:
- The PACI officer will issue your new Civil ID.
- Double-check the details on your card (name, ID number, and other information) to ensure they are accurate.
- If you find any discrepancies, notify the PACI staff immediately for corrections.
Step 7. Tips for a Smooth Collection Process
- Arrive Early: Even with an appointment, arriving early can help you avoid unforeseen delays.
- Avoid Peak Hours: Choose appointment times during off-peak hours to reduce waiting times.
- Stay Updated: Regularly check the PACI website or contact their helpline for any changes in timings or processes.
#2nd Method: Collect Civil ID via Smart Card Machines: Step By Step Guide 2025
Step 1. Locate a Smart Card Machine
Visit the nearest PACI office that has a smart card machine. These machines are commonly found at the PACI headquarters in South Surra and other major branches like Jahra and Ahmadi.
Ensure that your Civil ID is ready for collection by checking its status online on the PACI website.
Step 2. Insert Your Old Civil ID (if applicable)
Insert your old Civil ID into the designated slot on the machine.
If you do not have an old Civil ID (e.g., you’re collecting your ID for the first time), follow the machine’s prompts to enter your details manually.
Step 3. Verification Process
The machine will process your old Civil ID or verify your details based on the information provided.
In some cases, the system might require additional verification, such as a PIN code or barcode from your appointment confirmation.
Step 4. Wait for Processing
Allow the machine a few moments to process your request. The system will confirm your identity and retrieve your Civil ID details.
Step 5. Collect Your New Civil ID:
Once the processing is complete, the machine will dispense your new Civil ID.
Retrieve your card from the slot labeled “Receive the Card,” usually located at the bottom left of the machine.
#3rd Method: Collect Civil ID Through Home Delivery
For those who prefer not to visit PACI branches, the Civil ID home delivery service is an excellent option. This service ensures your Civil ID is delivered to your doorstep for a nominal fee.
Step 1. Visit the PACI Website
Access the PACI website and locate the “Civil ID Home Delivery” section to start the process. https://delivery.paci.gov.kw/
Step 2. Agree to the Terms and Conditions
Read and accept the terms and conditions to proceed with your home delivery request.
Step 3. Provide Civil ID and Delivery Details
Enter your Civil ID number, serial number, and the required delivery details accurately.
Step 4. Pay the Delivery Fee
Complete the payment (usually 2 Kuwaiti Dinars) using K-Net or other available online payment methods.
Step 5. Receive Your Civil ID at Home
Relax and wait for your Civil ID to be delivered to your registered address.
PACI Civil ID Collection Timings
Understanding the working hours of PACI offices is crucial to planning your visit effectively. Below is a detailed breakdown of the collection timings for various PACI branches in Kuwait.
1. PACI Headquarters South Surra Timings
- Monday to Thursday: 10:00 AM to 4:30 PM
- Saturday: 10:00 AM to 4:30 PM
- Friday & Public Holidays: Closed
For More Details Read: PACI Headquarter South Surrah Civil ID Office Location & Time
2. PACI Branches in Jahra and Ahmadi
- Monday to Thursday: 10:00 AM to 1:30 PM
- Saturday: 10:00 AM to 1:30 PM
- Friday & Public Holidays: Closed
For More Details, Read: PACI Jahra Civil ID Office Location, Timings
For More Details, Read: PACI South Sabahiya Kuwait Civil ID Office Location and Timings
3. PACI Office Hours Across Kuwait
Here’s a general overview of the working hours for other PACI locations:
Location | Morning Hours | Evening Hours |
South Sabahiya | 8 AM – 1 PM | 3 PM – 7 PM |
Ahmadi Civil ID Office | 8 AM – 2 PM | Closed |
Kaifan PACI Office | 8 AM – 1 PM | 2 PM – 8 PM |
Jahra PACI Office | 8 AM – 1 PM | 3 PM – 7 PM |
Additional Tips for a Hassle-Free Civil ID Collection
1. Confirm Timings Before Visiting
Always check the specific branch timings on the official PACI website or contact their customer service to avoid any inconvenience.
2. Book an Appointment in Advance
PACI offices require prior appointments for Civil ID collection. Booking online saves time and ensures a smoother experience.
3. Avoid Peak Hours
Plan your visit during non-peak hours to minimize waiting times, especially early in the morning or late in the evening.
4. Use the Machine Option
If your Civil ID is ready for collection and you already have an old ID, using a smart card machine can save you significant time.
Final Thoughts
Collecting your PACI Civil ID in Kuwait has been made simple and efficient through various methods, including in-person visits, smart card machines, and home delivery. By understanding the timings and following the outlined steps, you can ensure a smooth experience. Remember to plan ahead, book an appointment, and utilize the resources available to make the process stress-free.
For the latest updates and timing changes, always refer to the PACI official website.Now that you know all about Civil ID collection in Kuwait, get ready to receive your identification hassle-free!
Where Can I Collect My Civil ID in Kuwait?
You can collect your Civil ID from the PACI headquarters in South Surra, PACI branches like Jahra and Ahmadi, or via smart card machines.
What Are the Timings for PACI Headquarters in South Surra?
The PACI headquarters operates from 10:00 AM to 4:30 PM, Monday to Thursday, and Saturday.
How Can I Use the Home Delivery Service for Civil ID?
Visit the PACI website, enter your Civil ID details, and complete the payment to have your Civil ID delivered to your home.
What Documents Do I Need to Collect My Civil ID?
You’ll need your old Civil ID (if applicable), the appointment confirmation barcode, and any other requested documents.