The Civil ID serial number is a crucial component for identification in Kuwait, allowing citizens and residents to access various government and private services. Whether you’re checking your Kuwait Civil ID serial number online, using the Kuwait Mobile ID app, or navigating the Ministry of Interior (MOI) website, this guide will walk you through every step in a simple and easy-to-understand format.
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Table of Contents
What Is the Civil ID Serial Number in Kuwait?
Location of the Serial Number
Your civil ID serial number is typically nine digits long and located on the back of your Civil ID card, near the fields listing your name and date of birth. This number often appears next to the phrase “Serial No.” or “Ref. No.” in English. Ensure you don’t confuse it with your standard civil ID number (the 12-digit code on the front).
Difference Between Civil ID Number and Serial Number
- Civil ID Number (Front): A 12-digit identifier for official records, commonly used for bank transactions, residency checks, and other essential verifications.
- Civil ID Serial Number (Back): A special reference number used for accessing various e-government services. If you’re renewing your driver’s license, checking traffic fines, or verifying your civil card’s validity for expatriates, you’ll often need this number.
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Why Do You Need the Civil ID Serial Number?
The Civil ID serial number in Kuwait is used in various government and private sector services. Below are some key applications:
1. Government and Online Services
- Checking the validity of your Civil ID.
- Updating Latin Name on your Civil ID.
- Registering on the Kuwait Mobile ID app.
- Booking appointments for government-related work.
2. Financial and Banking Services
- Opening a bank account in Kuwait.
- Conducting financial transactions.
- Applying for personal loans and credit cards.
3. Residency and Immigration Services
- Renewing expat residency permits.
- Applying for work visas.
- Processing family visa applications.
4. Civil ID Delivery and Mobile Services
- Using the PACI Civil ID delivery service.
- SIM card registration and activation.
With so many uses, ensuring your Civil ID serial number is correct and accessible is crucial.
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How to Get Your Civil ID Serial Number in Kuwait?
You can check your Civil ID serial number online using different methods. Below are the most efficient ways to retrieve your serial number:
Method #1. Checking the Civil ID Serial Number on the Physical Card
The easiest method is to check your physical Civil ID card:
- Flip your Civil ID to the back side.
- Locate the 9-digit serial number printed near the bottom.
- Note it down for future reference.
Method #2. Kuwait Civil ID Serial Number Check Online (MOI Website)
You can retrieve the serial number online using the Ministry of Interior (MOI) website if you don’t have access to your physical Civil ID.
Step #1. Visit www.moi.gov.kw.
Navigate to the homepage and select “Electronic Services” from the main menu.
Step #2. Log into the General Administration of Information Systems.
You may need to create an account if you haven’t already.
Step #3. Choose “Inquire about the internal reference number.”
This is often labeled as the “Civil ID Serial Number Check” or “Reference Number Inquiry.”
Step #4. Select your user type.
For Kuwaitis: Enter the date of nationality issuance.
For Residents: Enter your passport number and expiry date.
Step #5. Click on “Inquire.”
The page will display your serial number if the information matches their records.
This method is the most reliable way to check your Civil ID serial number online.
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Method #3. Checking Civil ID Serial Number via Kuwait Mobile ID App
The Kuwait Mobile ID (Hawyti App) allows users to verify their Civil ID status and serial number digitally.
How to Check Your Serial Number Using the Mobile ID App:
Step 1: Download & Install
Download and install the Kuwait Mobile ID app from the Google Play Store or Apple App Store.
Step 2: Register or Log In
Register or log in using your Civil ID number.
Step 3: Access Personal Information
Navigate to the Personal Information section.
Step 4: View Your Serial Number
Your Civil ID serial number will be displayed on the screen.
This method is secure, quick, and convenient for residents and expatriates in Kuwait.
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Method #4. How to Check Your Serial Number Using the Sahel Application?
Step #1. Download the Sahel App from your device’s app store.
Available on iOS (App Store) and Android (Play Store).
Step #2. Create or log in to your user account.
Provide your Civil ID or residency details as prompted.
Step #3. Select “Ministry of Interior” from the list of services.
Look for options labeled as “Kuwait Civil ID Services,” “Reference Number,” or “Internal Reference Number.”
Step #4. Follow the on-screen instructions to display your civil ID serial number.
This method is popular among smartphone users who prefer accessing government services in one consolidated application.
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Method #4. Contacting PACI for Serial Number Inquiry
If you cannot access your serial number using the above methods, you can contact PACI customer service:
- Call PACI Helpline: 1889988.
- Visit the PACI Headquarters: South Surra, Kuwait.
A representative will assist you in retrieving your Civil ID serial number.
Method #4. In-person at the PACI office
If you’d rather handle everything face-to-face:
Step 1: Visit the PACI Center
Visit a PACI service center (e.g., the main branch in South Surra).
Step 2: Get a Service Ticket
Take a ticket for customer service or information.
Step 3: Provide Your Details
Provide your Civil ID and personal details.
Step 4: Request the Serial Number
Request the serial number.
An agent can look up your data in the system.
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Requirements and Documents Needed
For Kuwaitis Citizen
- Civil ID or Nationality Certificate Number
- Date of nationality issuance
- Valid phone number (for OTP verification via SMS)
For Residents & Expatriates
- Passport number and expiration date
- Valid residency permit
- Civil ID (if already issued previously)
- Active phone number
In some cases, you might need to provide additional documents if your residency status is under review or if your passport details have recently changed.
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Where You Can Use the Kuwait Civil ID Serial Number
1. Paying Traffic Fines
Your serial number is crucial for inquiring about and settling traffic violations. By visiting the Ministry of Interior portal or using the Sahel application, you can seamlessly pay your fines online with K-Net or another approved method.
2. Renewing Driver’s License
Need to renew your license? The process typically requires the civil ID serial number, especially for expatriates. Log into MOI e-services, select “Driver’s License Renewal,” and enter the requested data.
3. Civil Card Renewals and Updates
For tasks like renewing your Civil ID or updating your Latin name, the serial number can be integral. The PACI website and Kuwait Mobile ID app both require a form of internal reference to confirm your identity.
4. Ministry of Justice Services
Some judicial or legal services—like verifying legal documents, filing certain claims, or accessing judicial records—might request your civil ID serial number to confirm your identity within government databases.
Final Thoughts:
Checking your Kuwait Civil ID serial number online is an easy process if you follow the correct steps. Whether you use the MOI website, Kuwait Mobile ID app, or PACI customer service, ensuring you have access to your Civil ID serial number is essential for smooth government and financial transactions.
For the latest updates on Kuwait Civil ID services, stay connected to reliable sources like MOI and PACI.
Can I Check My Civil ID Serial Number Without a Physical Card?
Yes, you can retrieve it online via MOI website or through the Kuwait Mobile ID app.
What If My Civil ID Serial Number Is Incorrect or Missing?
If your serial number is missing or incorrect:
Verify using the MOI online portal.
Contact PACI customer service for assistance.
Request a Civil ID replacement if necessary.
Is the Civil ID Serial Number the Same as the Civil ID Number?
No, the Civil ID serial number is 9 digits long, while the Civil ID number is 12 digits long.
Is Kuwait Civil ID Serial Number Check Available 24/7?
Yes, the MOI website and Kuwait Mobile ID app allow 24/7 access to Civil ID services.
Can Expatriates Use the Kuwait Civil ID Serial Number?
Yes, expatriates need the serial number for residency renewals, visa applications, and banking transactions.