How to Renew Kuwait Civil ID Online? A Complete Guide 2025

Renewing Kuwait Civil ID online is an essential process for both Kuwaiti citizens and expatriates, as Civil ID is used as the primary form of identification required for banking, employment, residency renewals, and government transactions. The Public Authority for Civil Information (PACI) provides multiple options for Civil ID renewal, including online renewal via the PACI website, the Sahel App, and the Kuwait Mobile ID app.

If your Civil ID has expired or is about to expire, it’s essential to renew it on time to avoid penalties and service disruptions. In this step-by-step guide, we will walk you through the eligibility criteria, required documents, renewal process, payment methods, and collection procedures to ensure a hassle-free Civil ID renewal experience in Kuwait.

Eligibility or Criteria for Civil ID renew in Kuwait

The Public Authority for Civil Information (PACI) in Kuwait has set specific eligibility criteria for obtaining or renewing a Civil ID. These criteria vary based on nationality, residency status, and age. Below is a breakdown of eligibility requirements for Kuwaiti citizens, expatriates, and Gulf Cooperation Council (GCC) citizens.

Read More: How to Check Civil ID Validity in Kuwait

Eligibility or Criteria for Civil ID renewel in Kuwait (General Requirements)

To apply for or renew a Civil ID in Kuwait, applicants must meet the following general conditions:

1. Must be a legal resident or citizen of Kuwait.
2. Must have a valid residency visa (Iqama) or Kuwaiti nationality certificate.
3. Individuals above 10 years must provide biometric data (fingerprints & personal photographs).
4. Newborns, dependents, and domestic workers require sponsorship from a legal guardian or employer.

Eligibility or Criteria for Civil ID renewel in Kuwait for Expatriates

Expatriates (non-Kuwaiti residents) must meet the following conditions to obtain or renew their Civil ID:

1. Must hold a valid residency permit (Iqama) issued by Kuwait’s Ministry of Interior.
2. Must provide a copy of their passport, residency visa, and current Civil ID.
3. Expatriates aged 10 and above must submit biometric fingerprints at PACI.
4. First-time Civil ID applicants must have their sponsor/employer initiate the process.
5. If changing employment, a No Objection Certificate (NOC) from the previous employer may be required.

Special Considerations for Expatriates:

1. If an expatriate leaves Kuwait for more than six months, their Civil ID may be invalidated.
2. Expatriates working in Kuwait must ensure their Iqama is renewed before applying for Civil ID renewal.
3. Domestic workers and dependents must renew their Civil ID under the sponsorship of their employer or guardian.

Eligibility or Criteria for Civil ID renewel in Kuwait for Kuwaiti Individuals

Kuwaiti citizens who wish to obtain or renew a Civil ID must fulfill the following criteria:

1. Must possess a valid Kuwaiti nationality certificate.
2. If above 18 years old, they can renew their Civil ID online, via phone, or in person.
3. If below 18 years old, they must renew through a parent or legal guardian.
4. Applicants aged 10 years and above must provide a personal photograph and biometric data.
5. If a representative is applying on behalf of the individual, they must present a Power of Attorney (POA) from the Ministry of Justice.

Special Considerations for Kuwaiti Citizens:

• Those who recently obtained Kuwaiti citizenship must register their nationality with PACI before applying for a Civil ID.
• If a Kuwaiti citizen changes their address, they must submit an updated proof of residence.

Information Gather From Offical Source

Eligibility or Criteria for Civil ID renewel in Kuwait for Gulf Cooperation Council (GCC) Citizens

Citizens of Gulf Cooperation Council (GCC) countries (Saudi Arabia, UAE, Bahrain, Oman, and Qatar) residing in Kuwait are eligible for a Civil ID under the following conditions:

1. Must hold a valid GCC passport and provide a copy.
2. Must have a valid residency permit (Iqama) issued in Kuwait.
3. If residing for work, the employer must provide a No Objection Certificate (NOC).
4. If residing for investment/business, they must show proof of business registration in Kuwait.
5. Dependents and spouses must be under a valid family sponsorship.

Special Considerations for GCC Citizens:

1. GCC citizens are not required to obtain a work visa (Iqama) but must still register with PACI for a Civil ID.
2. If a GCC citizen owns property in Kuwait, they must submit proof of ownership for Civil ID registration.

Read More: PACI Jahra Civil ID Office Location, Timings & Fingerprint Appointment Process

Required Documents for Civil ID Renewal in Kuwait

To successfully renew your Civil ID in Kuwait, you must provide certain mandatory documents based on your residency status. The Public Authority for Civil Information (PACI) has specific document requirements for Kuwaiti nationals, expatriates, children, and dependents. Below is a detailed guide on the required documents for Civil ID renewal.

Documents for Kuwaiti Citizens for Civil ID Renewal

Kuwaiti citizens applying for a Civil ID renewal must provide specific documents as required by the Public Authority for Civil Information (PACI). Below is a detailed list of required documents for Kuwaiti citizens to ensure a smooth renewal process. Information From the PACI Website

Mandatory Documents for Kuwaiti Citizens

1. Original Civil ID – Must be presented for verification during renewal.
2. Nationality Certificate (Asl Al-Jinsiya) and a Copy –
3. The original certificate must be presented.
4. A copy of the first and last page must be submitted. Recent Passport-Sized Photograph – If a new photo update is needed, it must meet PACI guidelines:
5. White background
6. No glasses or head coverings (except for religious reasons)
7. Face centered, clear visibility
8. Size: 4 x 6 cm

Additional Documents for Kuwaiti Citizens (If Applicable)

1. Updated Address Proof – If there is a change in residential address, an updated utility bill, bank statement, or rental agreement may be required.
2. Power of Attorney (POA) from the Ministry of Justice – If someone else is renewing on behalf of the applicant.
3. Biometric Data Update – If the applicant is above 10 years old, biometric verification (fingerprints & photo) may be required.

Payment Proof for Civil ID Renewal

Before completing the renewal process, applicants must pay the required Civil ID renewal fees:

1. Smart Civil ID Fee – 5 KD
2. Envelope Fee – 0.250 KD
3. Payment Receipt – Must be printed or saved as proof of payment

Required Documents for Civil ID Renewal in Kuwait for Expatriates

Expatriates residing in Kuwait must renew their Civil ID in agreement with the guidelines set by the Public Authority for Civil Information (PACI). Below is a detailed list of required documents for expatriates renewing their Civil ID. Information Source for PACI website

Mandatory Documents for Expatriates

1. Original Civil ID – The existing Civil ID must be presented for verification.
2. Valid Residency Visa (Iqama) & Passport Copy –
3. A copy of the residency visa page (stamped in the passport or digital version from the Kuwait Mobile ID).
4. A copy of the passport (first page and visa page included). Recent Passport-Sized Photograph – If required fora photo update, it must meet PACI’s guidelines:
5. White background
6. No glasses or head coverings (except for religious reasons)
7. Face centered, clear visibility
8. Size: 4 x 6 cm

Additional Documents for Expatriates (If Applicable)

1. No Objection Certificate (NOC) – If the expatriate is changing employment, an NOC from the employer may be required.
2. Biometric Data Update – Expatriates aged 10 years and above may be required to update their fingerprints at PACI.
3. Updated Address Proof – If there is a change in residential address, applicants may need to provide an updated rental agreement or utility bill.
4. Dependent Sponsorship Proof – If renewing a Civil ID for children or dependents, a copy of the sponsor’s Civil ID and residency details is required.

Payment Proof for Civil ID Renewal

1. Expatriates must complete the Civil ID renewal payment before finalizing the process:
2. Smart Civil ID Fee – 5 KD
3. Plastic Civil ID Fee – 2 KD
4. Envelope Fee – 0.250 KD
5. Payment Receipt – Must be printed or saved for verification.

Read More: PACI Kuwait Civil ID Collection Timings aND collection process

Required Documents for Civil ID Renewal in Kuwait for Gulf Cooperation Council (GCC) Citizens

GCC citizens residing in Kuwait must renew their Civil ID as per the Public Authority for Civil Information (PACI) regulations. Below is a detailed list of required documents for Gulf Cooperation Council (GCC) nationals applying for Civil ID renewal. Information Gather From the PACI Website

Mandatory Documents for GCC Citizens

1. Original Civil ID – The existing Civil ID must be presented for verification.
2. Valid GCC Passport & Copy –
3. A copy of the passport’s first page (must match the name on the Civil ID).
   Residency Proof in Kuwait –
4. A valid residency permit (Iqama) was issued in Kuwait.
5. Or a copy of a valid rental agreement, utility bill, or property ownership deed.
   Recent Passport-Sized Photograph – If required for a photo update, the image must meet PACI guidelines:
6. White background
7. No glasses or head coverings (except for religious reasons)
8. Face centered, clear visibility
9. Size: 4 x 6 cm

Additional Documents (If Applicable)

1. No Objection Certificate (NOC) – Required if the applicant is employed in Kuwait and switching jobs.
2. Biometric Data Update – GCC citizens aged 10 years and above may be required to update their fingerprints and photos at PACI.
3. Proof of Business Registration (If applicable) – If renewing a Civil ID under self-employment or business ownership, a copy of the business registration documents may be needed.
4. Dependent Sponsorship Proof – If renewing a Civil ID for children or dependents, the sponsor’s Civil ID and residency details must be provided.

Payment Proof for Civil ID Renewal

GCC citizens must pay the Civil ID renewal fees before finalizing the process:

1. Smart Civil ID Fee – 5 KD
2. Plastic Civil ID Fee – 2 KD
3. Envelope Fee – 0.250 KD
4. Payment Receipt – Must be printed or saved for verification.

Read More: PACI South Sabahiya Kuwait Civil ID Office Location and Timings

How to Renew Kuwait Civil ID Online? 4 Methods Step by step Guide

How to Renew Kuwait Civil ID Online via the PACI Website?

Anyone in Kuwait can renew their Kuwait Civil ID online using the PACI (Public Authority for Civil Information) website. This is one of the most convenient ways to complete your Civil ID renewal without visiting PACI offices in person. Below is a step-by-step guide on how to renew your Kuwait Civil ID online via the PACI website.

1. Visit the PACI Website

• Open your browser and go to the official PACI website:
  www.paci.gov.kw
• Select the “Civil ID Renewal” option from the available services.

2. Enter Your Civil ID Details

• You will be prompted to enter your Civil ID number.
• Ensure the Civil ID number is correct before proceeding.
• Click on “Submit” to continue.

3. Upload the Required Documents

• You may be required to upload the following documents:
  • A scanned copy of your current Civil ID
  • A recent passport-sized photo (if applicable)
  • A valid residency visa (for expatriates)
• Ensure that the images are clear and meet PACI’s document upload guidelines.

4. Make the Online Payment for Civil ID Renewal

• Once you have uploaded the required documents, the system will prompt you to pay the Civil ID renewal fees.
• Civil ID renewal fees in Kuwait:
  • Smart Civil ID: 5 KD
  • Plastic Civil ID: 2 KD
  • Envelope Fees: 0.250 KD
• Payment Methods: You can use KNET, debit, or credit card for payment.

5. Submit Your Application

• After making the payment, review all the details entered.
• Click “Submit” to complete the renewal process.
• You will receive a confirmation receipt. It’s recommended to save or print this receipt for future reference.

6. Track Your Civil ID Renewal Status

• To check the status of your Civil ID renewal, return to the PACI website.
• Click on “Check Civil ID Renewal Status” and enter your Civil ID number.
• The system will display the current processing status.

7. Collect Your Renewed Civil ID

• Once your Civil ID is ready, you will receive a notification via SMS.
• Visit the PACI Headquarters in Zahra (Checkers’ Building) to collect your new Civil ID.
• Carry your old Civil ID and payment receipt for verification.

Important Notes:

✔ Ensure all personal details are correct before submitting the application.
✔ Use a stable internet connection to prevent any disruptions during payment.
✔ Check your Civil ID renewal status frequently to stay updated.
✔ If you face issues, you can call PACI’s helpline at 889988.

Read More: PACI Headquarter South Surrah Civil ID Office Location & Time

How to Renew Kuwait Civil ID via the Sahel App?

1. Download and Install the Sahel App

• Ensure the app is installed on your smartphone. It’s available for both Android and iOS devices.

2. Log in to Your Account

• Open the app and log in using your credentials. If you’re a new user, you’ll need to register by providing your Civil ID number and other required information.

3. Navigate to Civil ID Services

• Once logged in, tap on the “Services” section located at the bottom of the screen.
• Select the “Public Authority for Civil Information” from the list of service providers.

4. Initiate the Renewal Process

• Choose the “Civil ID Renewal” option.
• If you have multiple individuals linked to your account, select the name of the person whose Civil ID you wish to renew or enter their Civil ID number.

5. Review and Confirm Details

• The app will display the current details associated with the Civil ID. Ensure all information is accurate.

6. Proceed to Payment

• Click on the “Pay” button to proceed with the renewal fee payment.
• Enter your K-Net payment card details in the designated fields.
• Submit the payment.

7. Confirmation

• After successful payment, you’ll receive a confirmation notification within the app.
• It’s advisable to save or print a copy of the receipt for your records.

8. Collect Your New Civil ID

• Once the renewal process is complete, you’ll need to collect your new Civil ID from the Public Authority for Civil Information headquarters or the designated collection point.

Read More: Introduction to PACI (Public Authority for Civil Information)

Renew Kuwait Civil ID Renewal via Phone (Call Service Guide)

Anyone can renew their Kuwait Civil ID via phone using the PACI call service. PACI call service is a quick and convenient method for those who prefer not to use online services or visit PACI in person. Below is a step-by-step guide on how to complete your Civil ID renewal via phone.

1. Call the PACI Hotline

• Dial 889988 from your mobile or landline.
• Select your preferred language:
  • Press (1) for Arabic
  • Press (2) for English

2. Choose the Civil ID Renewal Option

• After selecting the language, you will be given a list of services.
• Press (1) for Civil ID renewal.

3. Enter Your Civil ID Number

• When prompted, enter your 12-digit Civil ID number using your phone’s keypad.
• Double-check your entry to avoid errors.

4. Follow the Automated Instructions

• The system will verify your Civil ID status.
• If eligible for renewal, you will be asked to confirm your application.

5. Make the Civil ID Renewal Payment

• You will receive a payment reference number after completing the phone application.
• Use this number to complete the payment via the PACI website or service kiosks.
• Civil ID renewal fees in Kuwait:
  • Smart Civil ID: 5 KD
  • Plastic Civil ID: 2 KD
  • Envelope Fees: 0.250 KD

6. Receive a Confirmation Message

• Once your payment is processed, you will receive a confirmation SMS from PACI.
• This message confirms that your Civil ID renewal application is being processed.

7. Track Your Civil ID Renewal Status

• To check the progress, visit the PACI website and click on “Check Civil ID Renewal Status”.
• Enter your Civil ID number to view the application status.

8. Collect Your Renewed Civil ID

• Once your Civil ID is ready, PACI will notify you via SMS.
• Visit the PACI Headquarters in Zahra (Checkers’ Building) to collect your new Civil ID.
• Carry your old Civil ID and payment receipt for verification.

Read More: How to Apply for a New Kuwait Civil ID Card?

How to Renew Civil ID via Kuwait Mobile ID?

Anyone can renew their Civil ID in Kuwait using the Kuwait Mobile ID app, a secure digital identification system provided by the Public Authority for Civil Information (PACI). Kuwait Mobile ID app allows users to renew their Civil ID electronically without the need to visit PACI offices. Below is a step-by-step guide on how to complete your Civil ID renewal via Kuwait Mobile-ID.

1. Download and Install the Kuwait Mobile ID App

• Ensure that you have the Kuwait Mobile ID app installed on your smartphone.
• You can download it from:
  • Google Play Store (Android users)
  • Apple App Store (iOS users)
• Open the app and log in using your Civil ID credentials.

2. Navigate to Civil ID Renewal Services

• Once logged in, go to the “Services” section.
• Select “Renew Civil ID” from the list of available options.

3. Verify Your Identity

• The app may request biometric verification (fingerprint or facial recognition).
• If biometric verification is unavailable, you can verify via OTP (One-Time Password) sent to your registered mobile number.

4. Update and Confirm Personal Information

• Review your personal details, including your name, residency information, and contact number.
• If any details need to be updated, you may be required to upload supporting documents.

5. Upload Required Documents

• Depending on your case, you may need to upload:
  • A recent passport-sized photo (for new card printing).
  • Scanned copy of your current Civil ID.
  • Valid residency visa copy (for expatriates).
• Ensure all uploaded documents are clear and meet PACI requirements.

6. Pay the Civil ID Renewal Fees

• The system will display the renewal fee amount based on your Civil ID type:
  • Smart Civil ID: 5 KD
  • Plastic Civil ID: 2 KD
  • Envelope Fees: 0.250 KD
• Click on “Proceed to Payment” and enter your KNET, debit, or credit card details.

7. Submit the Renewal Request

• After payment confirmation, the system will process your renewal request.
• You will receive an acknowledgment receipt, which you should save for future reference.

8. Track Your Civil ID Renewal Status

• You can check your Civil ID renewal status directly in the Kuwait Mobile ID app or via the PACI website.
• Once approved, you will receive a notification about your Civil ID availability.

9. Collect Your Renewed Civil ID

• Once your new Civil ID is ready, you can collect it from PACI Headquarters in Zahra or the designated self-service kiosks.
• Bring your old Civil ID and renewal receipt for verification.

Read More: What is State of Kuwait Civil id Card?

How to Pay Civil ID Renewal Fees in Kuwait?

1. Visit the PACI Payment Page → https://www.paci.gov.kw
2. Enter your Civil ID number to view the applicable fee.
3. Choose your payment method (K-Net, credit/debit card).
4. Confirm payment and keep a copy of the receipt.

Fee Type	Amount (KWD)
Smart Card Renewal	5 KWD
Plastic Card (Domestic Workers)	2 KWD
Late Renewal Fine	20 KWD (if applicable)

How to Track Your Civil ID Renewal Status?

• Visit the PACI Status Check Page.
• Enter your Civil ID number.
• Click Submit to view the current status.

How to Collect Your Renewed Civil ID?

• Visit PACI Headquarters (South Surra) or the designated collection center.
• Call PACI Hotline (1889988) to check collection status.
• Bring your old Civil ID & payment receipt for verification.

Common Issues & Troubleshooting

• Application Rejected? Ensure documents are clear & correctly uploaded.
• Delayed Processing? Call 1889988 to check status.
• Error During Payment? Try using K-Net or a different browser.

Final Thoughts on Renewing Your Civil ID in Kuwait

Renewing your Kuwait Civil ID is a straightforward process when you follow the correct steps and meet all requirements set by the Public Authority for Civil Information (PACI). Whether you choose to renew online via the PACI website, through the Sahel App, Kuwait Mobile ID, or by phone, ensuring that you have the necessary documents, make the required payment, and track your application status will help you avoid delays or penalties.

Staying proactive with Civil ID renewal is essential for uninterrupted access to government services, banking, employment, and residency-related procedures. By following this guide, you can complete your Civil ID renewal efficiently and stay compliant with Kuwait’s residency and identification regulations.