The PACi (Public Authority for Civil Information) Headquarters in South Surrah is a crucial center for Civil ID-related services in Kuwait. Whether you’re a Kuwaiti citizen or an expatriate, understanding the services, PACI South Surrah timings, location, and processes at this facility are essential for a hassle-free experience.
In this complete guide, you will get the knowledge of every aspect of PACi Headquarters South Surrah civil ID office, ensuring you have all the information needed for a successful visit whether you are looking for a new civil ID or want to collect your civil ID.
Table of Contents
Overview of PACi Headquarters South Surrah civil id office location Kuwait
PACi Headquarters South Surrah is located in Zahra, City in Hawalli Governorate of Kuwait, near the ministries zone and the second largest mall, 360 Mall in Kuwait, and is the main branch of the Public Authority for Civil Information. Distance from 360 Mall، to the civil ID office South Surra PACI Headquarters is 3.km, which can be covered by car in 8 minutes, and distance from Sheikh Jaber Al-Ahmad Al-Sabah Hospital to PACI office is 1.5KM which can be covered in 4 minutes. South Surra Civil ID office is located from Kuwait International Airport, is 9.1km, and can be covered in 10 to 12 minutes according to Google Maps.
This branch plays a significant role in managing the Civil ID database for both Kuwaiti citizens and residents. It also provides essential services, including Civil ID issuance, Arabic name changes, and address updates.
Information Source: Wikipedia
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PACi Headquarters South Surrah Key Features:
- Centralized services for Civil ID-related tasks.
- Modern infrastructure with efficient systems.
- Convenient accessibility for visitors from all regions.
Services Offered at PACi Headquarters South Surrah
The South Surrah branch offers a range of services tailored to meet the needs of its diverse clientele. Here are the primary services:
1. Civil ID Issuance and Renewal
New residents and citizens can apply for their first Civil ID, while those with existing IDs can renew them upon expiry.
2. Civil ID Replacement
Lost or damaged Civil IDs can be replaced efficiently at the South Surrah branch.
3. Arabic Name Change Service
This specialized service allows individuals to change their Arabic name details in the official records.
4. Information Updates
Update your address, contact information, or any other personal details to keep your records accurate.
5. Self-Service Kiosks
Visitors can use self-service kiosks to collect their Civil IDs after receiving notification of readiness.
Read More: PACI Jahra Civil ID Office Location, Timings
PACI Timing South Surrah
Understanding PACI timing is crucial to planning your visit. Here are the official operating hours:
| Day | Morning Hours | Afternoon/Evening Hours |
| Sunday | 08:00 AM – 01:00 PM | 03:00 PM – 07:00 PM |
| Monday | 08:00 AM – 01:00 PM | 03:00 PM – 07:00 PM |
| Tuesday | 08:00 AM – 01:00 PM | 03:00 PM – 07:00 PM |
| Wednesday | 08:00 AM – 01:00 PM | 03:00 PM – 07:00 PM |
| Thursday | 08:00 AM – 01:00 PM | 03:00 PM – 07:00 PM |
| Friday | Closed | Closed |
| Saturday | Closed | Closed |
PACI Timing South Surra for Kuwaiti Citizen
Civil IDs can be collected from the South Surrah Civil ID office during designated hours from Sunday to Thursday. In the morning, the collection hours are from 10:00 AM to 01:00 PM, while in the afternoon and evening, IDs can be collected between 03:00 PM and 07:00 PM. The office remains closed for Civil ID collection on Fridays and Saturdays.
| Day | Civil ID Collection Morning Hours | Civil ID Collection Afternoon/Evening Hours |
| Sunday | 10:00 AM – 01:00 PM | 03:00 PM – 07:00 PM |
| Monday | 10:00 AM – 01:00 PM | 03:00 PM – 07:00 PM |
| Tuesday | 10:00 AM – 01:00 PM | 03:00 PM – 07:00 PM |
| Wednesday | 10:00 AM – 01:00 PM | 03:00 PM – 07:00 PM |
| Thursday | 10:00 AM – 01:00 PM | 03:00 PM – 07:00 PM |
| Friday | Closed | Closed |
| Saturday | Closed | Closed |
PACI Timing South Surra for Expatriates
Expatriates can collect their Civil IDs from Sunday to Thursday during the morning hours from 10:00 AM to 01:00 PM. Additionally, Civil IDs can be collected during the afternoon and evening hours from 03:00 PM to 07:00 PM on the same days. The office remains closed for Civil ID collection on Fridays and Saturdays.
| Day | Civil ID Collection Morning Hours | Civil ID Collection Afternoon/Evening Hours |
| Sunday | 10:00 AM – 01:00 PM | 03:00 PM – 07:00 PM |
| Monday | 10:00 AM – 01:00 PM | 03:00 PM – 07:00 PM |
| Tuesday | 10:00 AM – 01:00 PM | 03:00 PM – 07:00 PM |
| Wednesday | 10:00 AM – 01:00 PM | 03:00 PM – 07:00 PM |
| Thursday | 10:00 AM – 01:00 PM | 03:00 PM – 07:00 PM |
| Friday | Closed | Closed |
| Saturday | Closed | Closed |
Read More: How to Apply for a New Kuwait Civil ID Card?
How to Book an Appointment at PACI South Surra?
Booking an appointment at the PACI (Public Authority for Civil Information) South Surra branch is essential to ensure smooth and timely service. Follow these detailed steps to secure your appointment:
Step 1: Access the PACI Appointment System
- Open a web browser and navigate to the official PACI website or use the Meta Portal designated for appointment bookings.
- Website: https://services.paci.gov.kw
- On the homepage, locate and click on the Appointment Booking section.
Step 2: Log In or Register
- If you already have an account, log in using your credentials (Civil ID number and password).
- If you are a new user, register by providing your Civil ID number, mobile number, and other necessary details.
Step 3: Select the Service Type
- Once logged in, go to the Appointments dashboard.
- Select the relevant service from the available options, such as:
- Civil ID Collection: If your ID is ready for pick-up.
- Name Change Service: For Arabic name modifications.
- Other Services: If you require additional PACI-related support.
Step 4: Choose the South Surra Branch
- From the list of available PACI branches, select South Surra as your preferred location.
- Confirm the branch selection to proceed.
Step 5: Pick a Date and Time
- A calendar interface will appear, displaying available dates and time slots.\n
- Choose a date that suits your schedule.
- Select an available time slot (morning or afternoon/evening).
Step 6: Review and Confirm
Double-check the details of your appointment, including:
- Your chosen service.
- The branch location (South Surra).
- The selected date and time.
Confirm the booking by clicking the Submit Appointment button.
Step 7: Receive Confirmation
After submitting, you will receive a confirmation message or email with:\n
- Appointment details.
- Appointment reference number.
Save this confirmation for future reference. You may need to present it during your visit.
Read More: PACI (Public Authority for Civil Information)
Tips for Your Appointment
1. Arrive Early
Arrive at least 15 minutes before your scheduled appointment to avoid delays.
2. Bring Necessary Documents
Ensure you have all required documents, including your old Civil ID, proof of address, and appointment confirmation.
3. Follow Health Guidelines
Abide by any health and safety protocols in place at the PACI office.
Contact Number for PACI South Surra
The contact number for PACI South Surra is 1889 988.
This number can be used to reach the Public Authority for Civil Information (PACI) branch in South Surra for inquiries about services, appointments, or assistance with Civil ID-related issues. Ensure to have relevant information ready when calling to expedite your request.
Transportation Options to South Surrah PACi Location
By Private Vehicle
The South Surrah branch is easily accessible by car and offers ample parking space.
By Public Transport
For those relying on public transportation:
- Use apps like Kuwait Public Transport Company to find the appropriate bus route.
- Enter “South Surrah PACI” as your destination for detailed guidance.
Read More: What is the State of Kuwait Civil ID Card?
Importance of PACi in Kuwait
The Public Authority for Civil Information is a cornerstone institution in Kuwait, facilitating essential administrative tasks. Key contributions include:
- Maintaining a comprehensive Civil ID database.
- Streamlining governmental and non-governmental transactions.
- Enhancing the accuracy of citizen and resident records.
Final Thoughts
PACi Headquarters South Surrah is an indispensable facility for managing Civil ID-related tasks in Kuwait. By understanding its services, timings, and processes, you can navigate your visit efficiently. This guide ensures you’re fully prepared to make the most of the resources PACi offers. Plan, follow the steps, and experience seamless service at PACi South Surrah.
What are the PACI headquarters’ operating hours?
Sunday to Thursday: 8:00 AM – 1:00 PM, 3:00 PM – 7:00 PM.
How can I book an appointment at PACI South Surrah?
Appointments can be booked via the official PACI website or Meta portal.
Can I collect my Civil ID at any time?
Civil ID collection is available from 10:00 AM to 1:00 PM and 3:00 PM to 7:00 PM, Sunday to Thursday.
Are there specific services for Kuwaiti citizens?
Yes, Kuwaiti citizens have designated service hours and additional privileges for faster processing.
What should I do if I lose my Civil ID?
Visit the South Surrah branch and apply for a replacement. Ensure you bring valid identification documents.